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Frequently Asked Questions – please read before contacting Tech Support, your answer could be Here! |
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| Tech support available 24 hours 7 days a week |
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Toll free in USA and Canada only:
1-866-BFGFIXX (1-866-234-3499) |
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For customers outside the United States, please use the following telephone number. NOTE: This is a TOLL call and your phone bill will reflect the charge: 630-637-2459
Email: support@bfgfixx.com |
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| BFG Tech provides 24 hour toll-free telephone and email technical support. In order to expedite your support inquiry, we encourage you have the following system information ready when you call or email us: |
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A DESCRIPTION OF THE PRODUCT. |
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THE PLACE AND DATE OF PURCHASE. |
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A BRIEF DESCRIPTION OF YOUR PROBLEM. |
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YOUR CURRENT SYSTEM CONFIGURATION DETAILING THE FOLLOWING: |
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BRAND OF COMPUTER |
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BRAND OF MOTHERBOARD |
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MOTHERBOARD CHIPSET |
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SYSTEM PROCESSOR TYPE & SPEED |
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SYSTEM RAM |
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SYSTEM BIOS VERSION |
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DRIVER VERSION |
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OPERATING SYSTEM –FOR EXAMPLE MICROSOFT WINDOWS 98 |
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